Privacy Policy

We only collect the information you give us. When you make a booking or send an enquiry or contact message, that typically includes your name, phone number, email address, and your booking details (date, time, party size, occasion and any notes you add). We do not ask for, or knowingly collect, sensitive information.

Our website may also collect standard technical data (such as your browser type and anonymous usage analytics) to help us keep the site working well.

We use your information to:

• respond to your enquiry and manage and confirm your booking;
• send you booking confirmations, reminders and replies;
• contact you if we need to make changes to a booking; and
• improve our service and this website.

We do not sell your personal information, and we do not use it for marketing unless you have asked us to.

We share information only with the service providers that help us run the cafe and this website — for example, our secure database and hosting provider, and our email provider, which sends booking confirmations and replies on our behalf. These providers are only permitted to use your information to provide their service to us.

We may also disclose information where required by law. Some providers may store data outside Australia; where they do, we take reasonable steps to ensure your information is handled consistently with this policy.

This site may use cookies and privacy-respecting analytics to understand how the site is used and to remember your preferences. You can control or disable cookies through your browser settings; some parts of the site may not work as well if you do.

We take reasonable steps to keep your information secure and to prevent unauthorised access, and we keep it only for as long as we need it for the purposes above or as required by law.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Just contact us using the details below and we’ll help.

If you have any questions about this policy or your information, please contact Queen St Cafe:

Stan Burt Arcade, Shop 5 / 94 Queen St, Berry NSW 2535
Phone: (02) 4444 4612